14,000 TSC label printers

The TSC TDP244 from TSC Auto ID is a cost-effective thermal direct desktop label printer with a heavy-duty double-walled housing and a large memory with 8 MB DRAM and 4 MB FLASH, used preferably in administration, the warehouse and trade. During the selection process for the Hermes contract, the TSC TDP244 was a top pick due to its reliable technology and customisable design. For use in the Hermes PaketShops, TSC Auto ID configured the printers according to the specification of PDS Entwicklungs- und Service GmbH. They were integrated into the existing data system using a built-in Bluetooth module, and are reliably printing the 4x2-inch labels affixed to incoming and outgoing packages, ensuring smooth logistics. In addition to their technical advantages and custom configuration, the TSC TDP244 also has a body that can be adapted to customer-specific needs: The housing of the label printer was implemented in a grey colour specially selected by Hermes and has the Hermes branding clearly displayed on two sides. The rapid integration of the 14,000 TSC label printers ordered into the existing PaketShop software solution is to be handled by PDS Entwicklungs- und Service GmbH. The complete replacement of the printers used earlier will be winding down by 2013. The particular complexity of the project lies in the fact that two different printers with different printer languages, each with a custom label format, must be supported simultaneously during the transitional phase. The smooth operation of that process is also ensured by the implementation of the PaketShop software, which the Cologne-based company themselves provided. PDS Entwicklungs- und Service GmbH was already at the side of HLGD with consulting services during the pilot phase and call for offers for the printers, and will continue to handle service in future for the hardware and software used. PDS Entwicklungs- und Service GmbH has supported Hermes since 1998 in the mobile technical equipment of the delivery company and the PaketShops.